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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Maltby

Pharmacy Weight Loss Maltby | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or submitting a consultation, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Maltby is a GPhC-registered online pharmacy (Registration No. 9012511) providing weight loss consultation and prescription services to patients in Maltby and surrounding areas in the United Kingdom. We operate in full compliance with General Pharmaceutical Council regulations and UK pharmacy law.

2. Eligibility

To use our services, you must:

We reserve the right to refuse service to any individual who does not meet our clinical eligibility criteria. Providing false or misleading information during your consultation is a serious matter and may result in harm to your health. We accept no liability for adverse outcomes arising from inaccurate information provided by the patient.

3. Prescriptions

All prescriptions issued through Pharmacy Weight Loss Maltby are generated by a registered prescriber following review of your consultation. Prescriptions are issued at the sole clinical discretion of our prescribing team and are not guaranteed upon submission of a consultation.

Prescriptions are valid only for the individual named and must not be shared with or used by any other person. Our pharmacist will review and approve all prescriptions prior to dispensing. We comply fully with all applicable UK medicines legislation, including the Medicines Act 1968 and associated regulations.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards via our secure payment gateway. All prices are displayed in pounds sterling (GBP) and are inclusive of VAT where applicable.

We reserve the right to amend pricing at any time. If your prescription is not approved following clinical review, you will receive a full refund within 5–10 working days. We do not store payment card details on our systems.

5. Delivery

Once your prescription has been reviewed and approved by our pharmacist, orders are dispatched within 1 working day. Delivery is made via a tracked postal or courier service to your nominated UK address.

Estimated delivery times are provided as a guide only and may be affected by factors outside our control, including postal delays. Pharmacy Weight Loss Maltby cannot accept liability for delays caused by third-party couriers or postal services. It is your responsibility to ensure someone is available to receive deliveries that require a signature.

6. Cancellations and Returns

You may cancel your order before your prescription has been approved and dispensed. To request a cancellation, contact us as soon as possible via our website or email.

Due to the nature of prescription medicines and patient safety regulations, we are unable to accept the return of dispensed medicines unless they are faulty or incorrectly supplied. If you receive an incorrect or damaged product, please contact us within 48 hours of receipt and we will arrange a replacement or refund as appropriate.

Your statutory rights under UK consumer law are not affected by these terms.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Maltby are intended to support, not replace, the relationship between a patient and their GP or primary healthcare provider. We strongly recommend that you inform your GP of any treatments prescribed through our service.

Weight loss medications may carry risks and side effects. It is your responsibility to read all patient information leaflets supplied with your medication and to seek immediate medical attention if you experience any serious adverse effects.

8. Privacy and Data

We are committed to protecting your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms, please contact us via the details provided on our website. We are committed to resolving any concerns promptly and professionally.