Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Maltby | GPhC Registered Online Pharmacy | GPhC No. 9012511

Last updated: July 2026

Pharmacy Weight Loss Maltby is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with UK GDPR and applicable data protection legislation.

1. Who We Are

We are Pharmacy Weight Loss Maltby, a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Maltby, UK. As a registered pharmacy, we act as the Data Controller for the personal information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following categories of personal data:

Identity data: Full name, date of birth, gender
Contact data: Address, email address, telephone number
Health data: Medical history, current medications, weight, BMI, and other clinical information relevant to your treatment
Transaction data: Payment details and order history
Technical data: IP address, browser type, and usage data collected via cookies

Health data is classified as special category data under UK GDPR. We handle it with the highest level of care and only process it where necessary for your healthcare and treatment.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments and conduct clinical consultations
To dispense and deliver prescribed medications safely — orders approved by our pharmacist are dispatched within 1 working day
To communicate with you regarding your orders, consultations, and treatment progress
To maintain accurate clinical records as required by GPhC regulations
To process payments securely
To comply with our legal and regulatory obligations as a registered pharmacy

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and, for special category health data, the provision of healthcare services.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies may include:

Essential cookies: Required for the website to function correctly
Analytics cookies: Help us understand site usage and improve our services
Functional cookies: Remember your preferences to enhance your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to any third party. We may share your data with trusted third parties only where necessary, including:

Delivery partners: To fulfil and dispatch your medication orders
Payment processors: To securely handle transactions
Healthcare professionals: Where clinically appropriate or required for your care
Regulatory bodies: Such as the GPhC, NHS, or law enforcement, where required by law

All third parties are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain your personal and health data for a minimum of 8 years following your last consultation, in line with NHS and GPhC guidance. Payment data is retained only as long as necessary for accounting and legal purposes.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Access to your health records is restricted to authorised pharmacy staff only.

8. Your Data Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also request that we restrict or object to certain processing activities. To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related requests within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Pharmacy Weight Loss Maltby
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.